You can use your credit card to pay for any paid subscription plan. If you’re interested in upgrading to our Enterprise plan (and being invoiced annually), please contact us.

Every day we check to see who on your team is active. If a member has been inactive for over 30 days, we stop charging you for that person and add a prorated credit to your account for the time you’ve already paid. You’ll always be billed only for what you use — fair and square!

Once your team signs up for a subscription plan, we’ll draw against any credit balance until it runs out. Only then will we start charging your subscription to your credit card. As long as you sign up for a subscription plan before the expiration date, those credits are yours to use until they’re all gone.

We’ll make a one-time, prorated charge to your credit card to cover your new team member’s account for the remainder of the current billing period.

Team Owners can change or cancel a subscription — or downgrade to the Starter (free) plan — at any time. If there is more than one day until your renewal date, we will prorate the remaining balance on your account and hold it for your team as a credit. You can use that credit toward a reactivation of your paid subscription in the future.

We do not offer refunds.