Premium Support

We customize our Premium Support and services to your needs, serving as a trusted extension of your team that offers:

Premium Support & Managed Services.
  • A Dedicated Partnership

    With Premium Support, you’ll have a dedicated member of our team assigned to your account from day one, before you even onboard your first user.

  • A-to-Z Implementation

    No matter if you’re launching a program for the first time or migrating from another solution, our implementation team will fully support you from planning through launch.

  • 24/7 Support

    You and your people will be able to get help whenever you need it from our on-demand help center, live chat, and via email with our dedicated support team.

Premium Support & Managed Services.
Support & Managed Services.

Dedicated Point Of Contact

You’ll have a dedicated and experienced member of our client success team to serve as your partner and advisor from day one.

Personalized Client Success & Support.

Customize Your Success

We don’t limit how you and your team leverage your CSM: they’re here to ensure your success, whatever that requires.

EveryoneSocial Launch Help.

All-Inclusive Enablement

We’re here to assist – we can help enable your team’s success with live training sessions, by providing reference materials or other resources, and so on.

Quarterly Business Reviews.

Hold Regular Deep Dive Sessions

Every quarter your dedicated CSM, along with members of our leadership team, will take you through a deep dive into your program’s results.

Exclusive Content.

Reap Exclusive Benefits

As an EveryoneSocial customer you’ll have access to exclusive content and live events attended by our other customers.

Managed Services Support.

Access 24/7 Support

Regardless of whether you use our on-demand help center, start a live chat, or email our dedicated support team, you and your people have a variety of ways to find assistance.

Every company is different, which is why we partner with all our clients to achieve sustainable long-term success.

Our guiding philosophy is this: people don’t want to buy software, they want to buy success. That’s why we’re right there with you during planning, training, launching, and everything else that follows.

EveryoneSocial Platform.

You’re in good company

Electronic Arts logo.

Where once employees felt like they worked for Electronic Arts, now they felt like they ARE Electronic Arts.

Adobe.

I love how easy it is to use. The competition doesn't even compare.

Micro Focus.

From ease-of-use and detailed metrics, to the amplification of marketing results and sales enablement—it’s a win.