We customize our Premium Support and services to your needs, serving as a trusted extension of your team that offers:
A Dedicated Partnership
With Premium Support, you’ll have a dedicated member of our team assigned to your account from day one, before you even onboard your first user.
No matter if you’re launching a program for the first time or migrating from another solution, our implementation team will fully support you from planning through launch.
You and your people will be able to get help whenever you need it from our on-demand help center, live chat, and via email with our dedicated support team.
Dedicated Point Of Contact
You’ll have a dedicated and experienced member of our client success team to serve as your partner and advisor from day one.
Customize Your Success
We don’t limit how you and your team leverage your CSM: they’re here to ensure your success, whatever that requires.
We’re here to assist – we can help enable your team’s success with live training sessions, by providing reference materials or other resources, and so on.
Hold Regular Deep Dive Sessions
Every quarter your dedicated CSM, along with members of our leadership team, will take you through a deep dive into your program’s results.
Reap Exclusive Benefits
As an EveryoneSocial customer you’ll have access to exclusive content and live events attended by our other customers.
Access 24/7 Support
Regardless of whether you use our on-demand help center, start a live chat, or email our dedicated support team, you and your people have a variety of ways to find assistance.
Every company is different, which is why we partner with all our clients to achieve sustainable long-term success.
Our guiding philosophy is this: people don’t want to buy software, they want to buy success. That’s why we’re right there with you during planning, training, launching, and everything else that follows.
You’re in good company
Where once employees felt like they worked for Electronic Arts, now they felt like they ARE Electronic Arts.
I love how easy it is to use. The competition doesn't even compare.
From ease-of-use and detailed metrics, to the amplification of marketing results and sales enablement—it’s a win.