I was recently visiting with some current and soon-to-be-customers in NYC and the topic of ROI came up. ROI is such a funny thing, especially when it comes to social/advocacy, and especially in 2025. Years ago people were serious about this question, because they didn’t know. Would an advocacy produce value? If so, what would it be, how would you show it? Nowadays everyone knows social and advocacy aren’t an option. But sometimes teams need a little boost, they need some ammunition to really hammer home why they need to invest in an advocacy program.
To help these folks out our team pulled together some of our recent greatest hits: data, case studies, stories, reports, etc. Resources that clearly paint the picture of the value of advocacy across marketing, sales, comms and recruiting. Advocacy can be applied to ANY person or team, and the beauty of it is that it directly impacts the things that are MOST important to any company: revenue and people. And fortunately, after more than a decade of supporting the world’s largest advocacy programs we have plenty of data and examples to share!
Sales: Driving Revenue
I’ve been an honorary salesperson all my life. You don’t have a choice when you’re a founder or CEO. And I’ve loved doing it. I love talking with prospects and customers. If I had to sum up what I’ve learned about sales over the last 20+ years it’s that being seen and heard, participating in the conversation and giving, contributing value is really the key. We buy from those we know, we like and we trust. It doesn’t matter if we’re talking about buying a pair of socks or some multi-million dollar technical solution, the equation is fundamentally the same. That’s why social is SO important for salespeople. And contrary to what some salespeople and leaders may think, it’s not complicated. Your buyers are on social. Salespeople need to be talking with those buyers, they need to be engaging with them. Period. As the saying goes, 80% of life (of sales) is simply showing up (on time, with something to contribute).
Sales use case resource: Case study and data on how the use of EveryoneSocial + Linkedin Sales Navigator by sales teams led to increased pipelines, win rates and deal sizes.
Marketing: This Is Word Of Mouth
Marketing is the bread an butter of the advocacy world. This is where it all started and it’s still a core pillar of how advocacy drives ROI. I mean look, it’s really simple, advocacy is word of mouth marketing! This was the idea that drove us to start EveryoneSocial so many years ago, the idea that all of us, the PEOPLE inside companies were connected with everyone we wanted to reach as a business: customers, prospects, partners, candidates, etc. There isn’t a CEO in the world who hasn’t asked his team to share good news with their networks. Advocacy is how you do that repeatably and at scale and it’s the reason why Ogilvy called out advocacy as the #1 influencer trend for 2025.
Marketing use case resource: Ogilvy report highlighting advocacy as the #1 influencer marketing trend for 2025 (featuring EveryoneSocial customers!).
Recruiting: Winning The Talent War
If you’ve talked with me before you know that recruiting and employer branding is one the strongest use cases for advocacy. Honestly I would say that if you could only choose one way to use advocacy, use it for this. Why? Everyone you will hire is on social media. All of your current employees are on social. Everyone who has been a member of your team is on social media. Further, people LOVE sharing about their work, what it’s like to work at your company, and open opportunities to join the team. Further, there are LOTS of people looking for their next opportunity (something like >50% of the global workforce is open to new opportunities). Just a single example for you: the average job post (a link, leading to your company’s career site) shared from EveryoneSocial generates 36 clicks. Advocacy for employer branding and recruiting just works and there is NOTHING more important, there is NOTHING your CEO cares about more than people. The people are the business.
Recruiting use case resource: Comprehensive guide and data on why advocacy + (employer branding + recruiting) are a match made in ROI heaven.
Comms: How You Activate Your C-Suite
I think comms plays a way more important role at most companies than maybe it gets credit for. This is coming from me and I’m not a comms professional, but we’ve had the opportunity to work with comms teams and leaders and this is why I say that: unlike marketing, comms is crenated on people. They’re not afraid of people. Their job is to get messages to employees and get messages to key audiences outside the company. That’s advocacy! Advocacy is just a tool for them. AND they hold the ace, which is they’re the ones that support the senior most executives, the C-suite. And in 2025 the C-suite are quite possibly the most important advocates you can activate at your company. This is really the #1 trend amongst our customers right now and it makes sense. Activating your C-suite is absolutely critical. They can grow their networks faster than anyone at your company and the content they share will reach a bigger audience than anyone else. Perhaps most importantly (and unlike in the past) your C-suite knows they need to be seen and heard on social. It’s a critical pillar of any advocacy strategy in 2025.
Executive comms use case resource: Data on how your C-suite (especially your CEO) positively impacts all areas of your business when they’re active on social media.
